Repair Warranties

New England Flute Shop, Repair Clinics

"As a professional flutist for 35 years, domestically and internationally, I know the importance of having a craftsman and skilled artisan able and willing to work on my instruments 'professionally' and have the work completed with utmost expediency.

I know I can depend on Jeff and the New England Flute Shop no matter where I am playing.

Jeff has always come through for me with expert efficiency, consistent results, and reasonable rates. As professional instrumentalists know and appreciate, all these are invaluable assets and avail to us a great sense of security that's so necessary in our profession.

I recommend his work and reliability without reservation."

Claude Cobert
New Bedford, Massachusetts
Principal Flutist - Cape Cod Symphony Orchestra
Principal Flutist - Simon Sinfonietta, Falmouth, Massachusetts
Professor, Music History and Instructor of Flute, University of Massachusetts Dartmouth, MA
University of Toronto - 1980
Zurich Konservatoriums - Artist Diploma 1981
Yale University - M.M. 1992

New England Flute Shop, Miyazawa Flutes

"Jeffrey Schmalz is a skilled repairman that knows his craft well. From setting up a new instrument, a yearly tune-up, an occasional repair as well as a complete overhaul, Jeff is conscientious and precise with all his efforts and gets my flute working the best it is capable of. His wealth of knowledge, experience and kind understanding way makes him my "only" flute repairman.

I'm been a musician for nearly 50 years and if there is one thing I've come to know, your instrument is only as good as the repairman you have."

Mike G. - Rehobeth, Massachusetts

All warranty repair requests receive the highest priority so you get your instrument back quickly!

Clean, Oil & Adjust – Price includes one follow up appointment within 30 days.
Re-Pads – Price includes one follow up appointment within 60 days.
Overhauls – Price includes two follow up appointments within 6 months.

Our goal is your complete satisfaction.

Most warranty work can be done while you wait.
Any instrument shipped to us for warranty work will most likely be returned to you (repaired) the same day we receive your shipment.
The warranty is voided if someone else works on the flute after we do.
No warranty is available for emergency repairs.